Support
Last updated: July 23, 2026
Contact us
For help with your account, transaction imports, pricing, or cash flow tools, email support@wheredoesmymoneygo.com.au.
Please include the email address on your account and a short description of the issue. Screenshots and file-format examples are useful when something looks wrong.
Common topics
- Sign in: use the email and password you registered with, or reset your password from the sign-in screen.
- Transactions: check that your file format is supported before uploading.
- Rules and categories: use the rules and modify categories pages to control how transactions are grouped.
- Cash flow table: use the table and dashboard to understand income, expenses, and category movement over time.
- Receipts: upload receipt images or PDFs and match them to transactions; use Manage Receipts to rematch when needed.
- Net worth tracker: add assets and valuations to track your net worth over time.
- Accountant sharing: invite an accountant or bookkeeper and control their access from User Preferences.
- Pricing: see current trial and subscription details on the pricing cards.